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We offer independent and team expedited services to 48 states and Canada.

JOIN OUR CARRIER NETWORK

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TOGETHER WE CAN ACHIEVE EXCELLENCE

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Together with our contracted carriers we service over 3,000 shipping customers with a goal of moving over 500,000 loads on an annual basis. Currently, our associates are combining coordination, teamwork and technology to expand our base of clients, to secure round trips and eliminate wasted miles wherever possible for dedicated carriers.

TriumphPay FAQ

  • What do I need to start hauling for IEL?
    Active MC or US DOT. Signed Carrier Contract. Minimum $1 million Auto Liability Insurance. Minimum $100,000 Cargo Insurance. Reefer Breakdown (if applicable). Trailer Interchange or Non-Owned (if applicable).
  • Where do I find your available loads?
    You may find our loads posted on Truckstop, DAT, and PostEverywhere.
  • Where do I go to complete the IEL Contract to run loads?
    Visit Ielfreight.com – Carriers – Get Setup or by booking a load with one of our brokers.
  • How can I reach someone after hours to provide an update on my load?
    We offer a full service 24/7 in house dispatch and over the road support, this means you can reach someone at our office during all hours. Simply call the phone number at the top of your rate confirmation. If unsuccessful, you can contact Night Dispatch directly at 937-483-5167 outside of normal business hours, or via email to nightdispatch@intxlog.com.
  • What documents are required to process payment?
    Invoice with your company name, remittance address and itemized accessorial charges. Signed Bill of Lading with Proof of Delivery. If a load has multiple orders or pages on BOL, all pages must be submitted along with inspection forms. Any Valid unloading/lumper, pallet, gate, etc receipts must be submitted with original invoices for reimbursement, even if a ComChek has been provided in advance. Handwritten or illegible receipts may not be reimbursed. Copy of IEL Rate Confirmation.
  • Where do I send paperwork?
    Email: accounting@intxlog.com Fax: 855-643-4162
  • Who do I call regarding payment on my load?
    For questions regarding payment status, please visit secure.triumphpay.com and register as a carrier. Once you have registered as a carrier, you may email support.triumphpay.com for any payment status inquiries. You may also contact the TriumphPay team at 469-312-7222. For any issues or discrepancies, please reach out to our Carrier Relations Team at CarrierRelations@intxlog.com or 937-535-4638.
  • Who do I contact regarding a claim?
    Please reach out to your account manager by calling the phone number at the top of your rate confirmation or by dialing 888-374-5138 and selecting “Option 1”. You may also reach our Claims Team by email at Claims@intxlog.com.
Reyes Gasca
Reyes Gasca
16:41 22 Feb 24
“Phil in Tampa” it’s a great guy to work with good communication great professional on he does I definitely recommend working with him no issues at all 5 star guy
Lisa Funchess
Lisa Funchess
15:52 13 Jan 24
The load did not work out they didn't have correct p.o.# stayed there for 11hrs and still ended of leaving because of incorrect #. They have not issued a truck order not used.
VZ Trucking
VZ Trucking
22:11 10 Jan 24
Great lumper service, working with Vince Palmer was trully a bless
Rosemary Carroll
Rosemary Carroll
20:06 20 Dec 23
We worked with Cam Segal on a load a few days ago. The great communication is and was greatly appreciated. Rose
Tim Back Trucking
Tim Back Trucking
15:52 17 Aug 23
I worked with Sway and all communication was great. I would deal with this broker again in the future.
Kayla Wharff
Kayla Wharff
19:21 23 Jul 23
Jason Shakespeare is the best broker that I have worked with.
D S
D S
03:19 21 Jul 23
Best brokerage to work with. Honest and reliable.Thank you
sasa delic
sasa delic
20:04 19 Jul 23
James Shakespeare is one of the best broker I ever work with.I have been in this business for more than 7 years and I have never worked with a better broker.
Laura Gist
Laura Gist
19:12 18 Jul 23
I booked a load with Misty and everything about the load was as she stated. Misty was very pleasant, easy to work with and answered the phone every time I called her. Thank you Misty!!!
craig gilly
craig gilly
20:55 04 May 23
Integrity demonstrated honor. I booked a load with an apparent Fake/Ghost broker that on the BOL was an Integrity load. Even though they paid the fake trucking company/broker, since I had proof they paid me. Must give credit for this. Great company.
Nathan Denton
Nathan Denton
16:22 01 May 23
IEL has Great people and placeIEL is one of the premiere Freight Brokerages in the Country with Expert level knowledge staff and the ability to adapt to any situationDon't bother reading the lower reviews, they are simply angry for things that happen every day to both sides of the logistics industry.
Kris Brunner
Kris Brunner
12:32 13 Apr 23
We shipped a generator to Idaho. Friendly and professional logistics person. Fast and on time pick up by TA Trucking. Great operators. Thanks for helping Ronald McDonald Charities Of Greater Cincinnati.
Lavern Martin
Lavern Martin
18:03 06 Apr 23
we've been booking loads with Abigail Bortz for a few months now .... this agent does a great job .... good follow-thru and communication, trucks seem to always be on-time, rates are fair. highly recommend this agent
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