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We offer independent and team expedited services to 48 states and Canada.

JOIN OUR CARRIER NETWORK

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TOGETHER WE CAN ACHIEVE EXCELLENCE

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Together with our contracted carriers we service over 3,000 shipping customers with a goal of moving over 500,000 loads on an annual basis. Currently, our associates are combining coordination, teamwork and technology to expand our base of clients, to secure round trips and eliminate wasted miles wherever possible for dedicated carriers.

TriumphPay FAQ

  • What do I need to start hauling for IEL?
    Active MC or US DOT. Signed Carrier Contract. Minimum $1 million Auto Liability Insurance. Minimum $100,000 Cargo Insurance. Reefer Breakdown (if applicable). Trailer Interchange or Non-Owned (if applicable).
  • Where do I find your available loads?
    You may find our loads posted on Truckstop, DAT, and PostEverywhere.
  • Where do I go to complete the IEL Contract to run loads?
    Visit Ielfreight.com – Carriers – Get Setup or by booking a load with one of our brokers.
  • How can I reach someone after hours to provide an update on my load?
    We offer a full service 24/7 in house dispatch and over the road support, this means you can reach someone at our office during all hours. Simply call the phone number at the top of your rate confirmation. If unsuccessful, you can contact Night Dispatch directly at 937-483-5167 outside of normal business hours, or via email to nightdispatch@intxlog.com.
  • What documents are required to process payment?
    Invoice with your company name, remittance address and itemized accessorial charges. Signed Bill of Lading with Proof of Delivery. If a load has multiple orders or pages on BOL, all pages must be submitted along with inspection forms. Any Valid unloading/lumper, pallet, gate, etc receipts must be submitted with original invoices for reimbursement, even if a ComChek has been provided in advance. Handwritten or illegible receipts may not be reimbursed. Copy of IEL Rate Confirmation.
  • Where do I send paperwork?
    Email: accounting@intxlog.com Fax: 855-643-4162
  • Who do I call regarding payment on my load?
    For questions regarding payment status, please visit secure.triumphpay.com and register as a carrier. Once you have registered as a carrier, you may email support.triumphpay.com for any payment status inquiries. You may also contact the TriumphPay team at 469-312-7222. For any issues or discrepancies, please reach out to our Carrier Relations Team at CarrierRelations@intxlog.com or 937-535-4638.
  • Who do I contact regarding a claim?
    Please reach out to your account manager by calling the phone number at the top of your rate confirmation or by dialing 888-374-5138 and selecting “Option 1”. You may also reach our Claims Team by email at Claims@intxlog.com.
Reyes Gasca
Reyes Gasca
16:41 22 Feb 24
“Phil in Tampa” it’s a great guy to work with good communication great professional on he does I definitely recommend working with him no issues at all 5 star guy
VZ Trucking
VZ Trucking
22:11 10 Jan 24
Great lumper service, working with Vince Palmer was trully a bless
Rosemary Carroll
Rosemary Carroll
20:06 20 Dec 23
We worked with Cam Segal on a load a few days ago. The great communication is and was greatly appreciated. Rose
Tim Back Trucking
Tim Back Trucking
15:52 17 Aug 23
I worked with Sway and all communication was great. I would deal with this broker again in the future.
Kayla Wharff
Kayla Wharff
19:21 23 Jul 23
Jason Shakespeare is the best broker that I have worked with.
D S
D S
03:19 21 Jul 23
Best brokerage to work with. Honest and reliable.Thank you
sasa delic
sasa delic
20:04 19 Jul 23
James Shakespeare is one of the best broker I ever work with.I have been in this business for more than 7 years and I have never worked with a better broker.
Laura Gist
Laura Gist
19:12 18 Jul 23
I booked a load with Misty and everything about the load was as she stated. Misty was very pleasant, easy to work with and answered the phone every time I called her. Thank you Misty!!!
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